Nestlé in Italy, Milan headquarters
IS/IT – Workforce 360 regional operations team, reporting to the Connectivity, Voice and Conferencing Process, Compliance and Project Lead
Permanent contract with competitive base salary
Full-time work on location with optional remote working
Bachelor's degree in business, information systems or related discipline or equivalent; M.B.A. preferred
5+ years of relevant experience of business analysis in a relevant functional area. Project management experience. Business experience in a relevant function is beneficial.
Are you a talented IS/IT Business Analyst ready to join Nestlé’s new Workforce 360 Connectivity, Voice and Conferencing team in Milan, Italy? You will serve as a liaison between IS/IT & Business Consumers and Customers. As part of the Product Team, you will be bringing deep understanding to the opportunities and issues facing your business function and advising on the best solutions.
You will be able to translate business strategies, opportunities, threats and needs into IS/IT product requirements. You will play a key role within the product team to specify, test and deploy these as IS/IT solutions.
You will be responsible for establishing the right processes and process optimization framework for the Product Group organization.
A day in the life of...
Develop, motivate and direct staff belonging to business and IS/IT to understand the business needs. Help staff to identify pain points and the best solution that will both align with the customer objectives and the IS/IT strategy.
Support the Product Manager and Business Relationship Manager (BRM) in developing the strategy through innovation and incremental improvement of the product.
Support the analysis and resolution of solution issues.
Design business scenarios and use cases for the product mix, including product introduction, specification and the change management required to maximize its adoption and value.
Work with IS/IT Product Managers to define the minimum viable product (MVP) that satisfies the business need and provides the desired value.
Identify gaps in existing functionalities, options for improvement and opportunities for process automation.
Responsible for identifying security & compliance requirements, including roles, associated with the business process and ensure that they are considered in the solution design.
Assess near-term needs, using structured interview processes and consumer research methods, to understand opportunities and help the business establish priorities. Consult with product teams and propose alternative solutions. Advise on options, risks, costs versus benefits and impact on other business processes and product priorities.
Evaluates the products against specifications and requirements to ensure that they deliver the necessary functionality and value
Document training materials for the product area and train end users, deployment and support teams
What will make you successful
Experience working in an Agile/DevOps environment using design thinking methodology
Strong understanding of basic system engineering, information risk, security guidelines and architecture standards
Understanding of business processes and ability to translate it into products requirements.
Deep understanding of the IT landscape in the functional area
Project management experience
Experience working in a global environment and with virtual teams
Excellent English communication skills applied with different stakeholders, nationalities, and mediums (face-to-face and remote)
Workforce 360 is Nestlé’s exciting and diverse new product-based IT team, created to bring together all products our global workforce needs for successful collaboration, engaging communication, and efficient work. We provide IT services to the entire Nestlé Group, the world’s largest food and beverage company with 89.8 billion Swiss Francs in sales in 2017 and 323,000 employees. We continuously improve our products for the workforce, operating in 189 countries by embracing Agile ways of working and evolving to quickly address new requirements. We design and support our solutions end-to-end. This means we not only deliver great IT solutions with the best user experience?, we also quickly resolve issues as they arise. Learn more about the Nestlé Group and reasons to join us on www.nestle.com.