closeX
New User
Forgot Password ?
Thank you for your interest in this position. We regret the job is no more available.
Please continue to search for opportunities
Job Description
Job: SENIOR MANAGER – GLOBAL CLIENT DELIVERY TEAM – RETAIL VERTICAL
Data, Analytics & IT, Operations, Production & Supply Chain, Strategy role
Full Time Job
Posted on: July 08, 2020
Locations: India (Maharashtra)
Job Description:
(primary responsibilities,
reporting structure,
career path...)
At Nielsen we autonomously contribute to analysis that resolves specific Client concerns; serves as a
liaison between Commercial team, Quality Assurance, Operations, Engineering, & Data Science teams
with regards to Internal and External Client Projects. Data science drives everything we do here at
Nielsen. Our statistical research is at the forefront of an industry moving at the speed of light. In this role
on the Digital Product team, your work on innovative methodologies and data optimization will directly
impact our business and our clients.

RESPONSIBILITIES

Supervise a small client servicing team to ensure prompt delivery of service to the responsible clients in order to achieve the set financial objectives and other operational performance indicators.
Client Management: undertake analysis for both RMS & Analytics and share integrated output with clients
Project Management: participate in managing analytics projects with Product Execution team
Technical: acquire knowledge of both RMS & Analytical solutions by attending requisite trainings
Financial Management: participate in financial discussions with team leader and provide necessary inputs
Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and also by providing value-added analyses and response to special requests.
Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials
Ensure the generation of required revenue from the assigned client portfolio and proper contract costing in order to meet the agreed budget targets
Identify and recommend enhanced and new services that answer clients' business needs
Build and maintain ongoing relationships with the identified key persons within client organization
Qualifications
Preferred/Required:
Job qualifications and experience, academic degrees, personal traits...
MBA (desirable) with 6 to 9 years’ experience in FMCG / Service / Retail industry
Strong Client Focus and Pro activeness
Very Good Influencing, Persuading and Project Management Skills
Working knowledge of statistics and multivariate analysis
Working knowledge of research techniques and methodologies
Strong presentation skills, Logical thinking, Strong command on excel
Effective writing skills

Related Services