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Job: Senior Associate, Business Transformation - Dynamics 365 CRM
Innovation, R&D role
Full Time Job
Posted on: January 24, 2021
Locations: USA (Minnesota)
Job Description:
(primary responsibilities,
reporting structure,
career path...)
Senior Associate, Business Transformation - Dynamics 365 CRM

Requisition #: 53427

Practice Area: Advisory

Location: Orlando, FL; Tampa, FL; Atlanta, GA; Minneapolis, MN; Short Hills, NJ; Dallas, TX

The KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we don't anticipate that slowing down. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility and leading market tools, we make sure our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.

KPMG is currently seeking a Senior Associate in Customer & Operations for our Consulting practice.

Responsibilities:
Lead the initial collection and definition of business transformation objectives for a CRM implementation
Collect and define business requirements for a CRM implementation
Participate in the design of technical requirements based on business objectives
Document and improve business process aligned to transformation objectives
Act as business analyst role for implementations
Complete configuration tasks in Microsoft Dynamics and associated technologies

Qualifications:
A minimum of three years of CRM or business transformation experience, the majority specifically with Microsoft D365 CRM
Bachelor's degree in a related field from an accredited college/university; MBA is preferred
Experience with business-led technology transformation
Understanding of the core D365 CRM modules with functional knowledge of the entire product suite; one or more D365 certifications required
Excellent written and verbal communication skills
Ability to travel up to 80%
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

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