Responsible for the vision, strategy, and implementation of Lab IT & Workflow pre-sales and post-sales initiatives for Taiwan market for all Business Areas.
Design and implement Lab IT & WF strategy and tactics for Roche Diagnostics Taiwan
Develop Lab IT & WF vision, strategy and tactics that align with overall Roche Diagnostics Taiwan strategy and vision
Implement and monitor the initiatives and activities to ensure the goal and objectives are achieved.
Ensure long term success and sustabable growth of business
Work closely with regional / global team
Manage Roche Diagnostics digital product portfolio
Design digital product portfolio marketing strategy and tactics
Manage cross-BA initiatives and collaborations for digital diagnostics
Manage Lab IT product life cycle, including product, pricing, positioning
Manage Lab IT & WF team
Lead and motivate the team in order to achieve the team and individual objectives
Provide guidance and coaching to the team
Develop short-term and long term development plan of the team
Accountable to manage expense budget for Lab IT & WF
Ensure smooth and efficient operation of the team to provide Roche Healthcare Consulting service to early engage with customers
Ensure smooth and efficient operation of the team to provide implementation support for Lab IT and Automation related products
Implement and monitor projects as per agreed action plans and timelines
Liaise with customer and achieve excellence customer satisfaction
Understand market / customer requirements and needs
Deliver excellence customer satisfaction
Build strong relationship with customers and key stakeholders
Manage Lab IT & WF related vendors
Select Lab IT & WF vendors as per Roche policy and when necessary
Manage Lab IT & WF related vendors to ensure their product and service meet Roche quality standards and customersí requirements
Bachelorís degree in Medical Science / Business /Information Technology or related subjects.
MBA or Master degree is a plus
At least 8 years of experience in sales & marketing in IVD or related field
At least 3 years of managerial experience.
Strong interpersonal skill
Good presentation skill
Good negotiation and influencing skillLanguage:
Fluency in English and Cantonese, Mandarin is preferable.
Roche is an equal opportunity employer.
Customer Support, Customer Support > Project Management and Lab Consulting