Job Description

Job Description

• • Key missions of the position:
  • Monitor and validate the conformity of products / processes in production
  • Customer interface for Quality issues (current production) with customers’ sites
  • Ensure that the quality System is respected
  • Coach site managers to achieve customer satisfaction for Quality
  • Ensure that Quality KPI’s targets are met
  • Ensure the full deployment of group Quality strategy within the site
  • Ensure QMS/IRIS certification at site.

   

  Responsibilities

  Main responsibilities:

  • Represent Customer within Wabtec on Quality matters (Communication / Escalation) > “voice of customer” inside the plant
  • Promote Quality & Safety Culture at site.
  • Develop and coordinate the site Quality Improvement plan following guidelines from Group and Activity
  • Contribute to the implementation of WMS methodologies in the site   
  • Monitor and Improve Quality Performance Indicators(KPI’s) of site
  • Ensuring the implementation of Quality VSM
  • Regular visit at customer site to understand the VOC and implement the actions accordingly.
  • Manage Incidents (0 Km, Logistic and warranty) Internally and with Customer
  • Ensure that reactivity to treat customers’ issues is respected:
  •                    - 48 hrs for containment activities
  •                 - 10 days for analysis and action plans definition
  •                 - 30 days for learning and sharing
  • Conduct Process / Product / LPA/ System Audit /QMS/IRIS audit periodically and improve accordingly.
  • Ensure that projects are launched according APQP steps .
  • Leading Quality gates from quality site for new projects.
  • Follow up the Quality of major product/process changes within the sites.(ECR/ECO process)
  • Ensure the escalation of major quality & safety issues to B&S division, if necessary
  • Improve the skill of the team  like- root cause analysis, problem solving etc.
  • Support & Guide the SQA team to Manage inspection controls, Quality Incidents to secure the production lines
  • Ensure the reliability of the quality data, using WIM (Wabtec Incidents Management) data base
  • Make sure that customers quality data are tracked and followed closely, to be in line with the customer’s appraisal of Wabtec performance
  • Provided with the authority for concession/ rework approvals
  • Provided with organizational freedom to resolve matters pertaining to Quality, EHS as well as IMS and to Stop development / production / delivery / field support activities etc., if Product Quality & EHS as well as IMS requirements are not met & organizational policies are not adhered
  • Ensure regular monitoring of customer inspection day to day basis and ensure timely dispatch the material as per plan. Also close the open issue during 3rd party inspection.

   

  People Management: YES ¨       NO ¨

  If People Management, how many employees are managed?

  Number of people : 25 o 30

  Budget Management:  YES ¨      NO ¨

   

  Candidate Profile

   

  Education/Training

  • What education and education level are necessary for the position?

  B Tech Mechanical Engineering

   

  Professional Experience

  • How many years of professional experience in a specific professional area are required for the position?

  10 to 15 years in Quality

  5 years in Leading position in Railways, Automotive or Aerospace

   

  Key Competences (Transversal/Professional)

   

  Competence

  Level

  Quality Tools: Autonomous

  IMS system & IRES standards: Autonomous

  QRQC: Autonomous

  EHS: Autonomous

  Auditing: Autonomous

  Languages

   

  English

  Additional Language- Hindi

  Other Specifications

  Rigorous

  Reactive

  Logic, pragmatic, able to educate/train

Qualifications